Curriculum vitae
Location: London, SE14
Driving Licence: full UK driving licence with no penalties
Nationality: British
Personal statement
Pro-active and hardworking secretary with integrity. Enjoys working with the team to properly understand the undertaken. Confident to make suggestions towards tasks and find long-term solutions rather than quick fixes. Takes pride in work and thrives on doing a job properly. An Advanced Microsoft Specialist who recently received a distinction for the ILEX qualification.
Looking for a role in order to make a significant contribution and become an integral member of a team, as well as a role that offers additional responsibilities and the opportunity put a stamp on the position and to utilise extensive ICT and organisational skills. Able to perform all tasks at a high level.
Transferable skills
- Excellent attention to detail.
- Excellent knowledge of Word, Excel, PowerPoint, Outlook, DocX Tools (an advanced document editing tool from Microsystems), FrontPage, Workshare Compare (document comparison software) and Rhythmyx Content Management (content management system).
- Intermediate to advanced knowledge of Publisher, Adobe Photoshop, Adobe Acrobat, Adobe Illustrator, Microsoft Visio and Adobe Dreamweaver. Quick to learn new software applications.
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Typing 75 words per minute accurately.
Work experience
Norton Rose LLP
Secretary and acting Secretarial Coordinator, 2007 – present
- Administration and general secretarial support to a team of 24.
- Document creation and amendments including advanced level document formatting to house style.
- PA function for head of department and other partners, such as diary management, complex travel arrangements, meeting room bookings and cost centre administration.
- Additional tasks including research, collation of contract notices into a briefing for clients, creation and updating of pages on the Internet site and maintenance of the department Intranet site.
- Production of marketing materials including newsletters, briefings and experience statements.
- Managing the secretarial team and training and induction for new starters.
- IT support and general troubleshooting for the team.
- Member of cross-organisational project groups including secretarial competencies, employee discussion forum and co-ordinator update meetings.
Knight Frank LLP
Office Manager, 2006 - 2007
- Responsible for providing detailed support to the Head of Department and two partners in this busy agency team.
- Managed the office ensuring all resources, reports and other necessary functions were completed in a timely manner.
- Oversaw a team of three secretaries on a day-to-day basis, from recruitment through to supporting and training.
Jones Lang LaSalle
Secretary, 2004 - 2006
- Secretary to two partners and 10 associates in this busy European research team.
- Responsible for completing presentations and reports and gathering data for the research publications.
- Ran the secretarial network and its intranet site.
- Managed and updated a new CMS site.
Saga Services Limited
PA/Secretary, 2001 - 2004
- PA support to the Head of Sales.
- Secretarial support to a team of 8 Operations Mangers.
- Administrative support and department co-ordination
Voluntary positions
Legal Softball League
Website administrator, 2009 - present
- Publishing match results and schedules to the website.
London Raiders Softball Club Committee
IT Communications Manager, 2009 - 2011
- Responsible for the club website, all electronic communication and ongoing maintenance of the club membership database.
Bowling League Organiser, 2008 - 2010
- Ran the off-season monthly bowling league for 18 teams and 108 members of the club.
Education
Norton Rose LLP, London, 2008 - 2009
ILEX Accredited Secretarial Advancement Programme (ASAP) Overall Grade: Distinction
South Kent College, Folkestone, 2002 – 2003
LCCI Advanced Secretarial Diploma (level 4)
Teeline shorthand certificate - 60 wpm
Canterbury College, Canterbury, 2000 - 2001
NVQ3 in Business Administration - 3 distinctions, 2 passes
Additional training
Norton Rose LLP, 2007 – present
Internal training including: Top time saving tools, Write high impact publications, Write effective emails, Work-life balance - an impossible dream? We can help, Make a strong personal impact, Be an outstanding presenter, Deliver effective feedback
Microsoft Office Specialist (MOS) Master, 2007-2008
Microsoft Office Specialist (MOS) 2003 Certificate in: Advanced Excel, Core Excel, Outlook, Advanced Word, PowerPoint
References
I am able to provide anyone who may be considering hiring me a list of references, upon request.