Pro-active, efficient and hardworking with integrity and privacy
Dedicated, hard-working woman with determination by the bucket load. Shortlisted for various awards for both her administrative support and also for her community website; Naomi aims high in all she does.
A strong leader and team player who works well under pressure and can adapt to any challenges with ease. Ability to see the bigger picture, to scenario plan and communicate well. Able to work in confidence at all levels of the business. Extremely loyal.
With a diverse set of additional skills ranging from graphic design to website management and excellent attention to detail, Naomi is an asset to any organisation.
Seeking a role where she can make a difference and provide dedicated support.
Awards and Nominations
- Naomi’s community website, Planet London, was nominated and shortlisted as ‘Community Organisation – LGBT’ in the National Diversity Awards in 2015.
- Naomi was nominated and shortlisted in the category of ‘Rising Stars in Insurance’ in the Rising Star Awards from We Are the City in 2015.
- Naomi was nominated and shortlisted as ‘Entrepreneur of Excellence’ as one of 6 people in the UK in the National Diversity Awards in 2014.
Microsoft Office Specialist (MOS) Master in Word, Excel, PowerPoint and Outlook.
Intermediate to advanced knowledge of Publisher, Adobe Photoshop, Adobe Acrobat, Adobe Illustrator, Microsoft Visio, Cyberlink PowerDirector (video editing software), Adobe InDesign and Adobe Dreamweaver.
Knowledge of Drupal, DocX Tools (an advanced document editing tool from Microsystems), Workshare Compare (document comparison software) and Rhythmyx Content Management (content management system).
Quick to learn new software applications.
Competent in both PC and MAC use.
SPM Group, Operations & Events Executive June 2016 – present
Project managed and ran The Alternative Parenting Show (an exhibition conference in London) on logistics, marketing, PR, staffing, structure and client liaison from exhibitor confirmation through to post event evaluation. Implemented new processes to streamline the project. I was the sole project co-ordinator from joining the company in June through to the event taking place so was responsible for all aspects of the show.
Tasks included: liaising with suppliers, social media management, website maintenance, seeking out and approaching potential partners, client liaison and management, show administration and project management.
- Increased visitor numbers by 25% on the previous year
- Increased overall client satisfaction by 40% on the previous year
- Increased event profit by 30% on the previous year
Supported the team on various exhibitions (First Time Buyer Home Show, Future Leaders Conference) and corporate events (LB Women Launch, Opportunities 4 Women).
- Implemented new processes and templates for events to help run more efficiently
** eight month gap in work is due to my choosing to take time out from the corporate workplace following a stressful period that included the death of my Mum, my wife getting cancer, and the subsequent breakdown of my marriage. I took time out to look after myself, and to get myself into a good place where I was able to commit my time and energy fully again. **
Legal & General Group Plc, Executive Assistant to the Group CFO Aug 2013 – Oct 2015
Full time support to Group Chief Executive including managing the diary, arranging travel, collating documents for board meetings, approving company travel, greeting visitors, managing the department budget, and providing holiday cover for the Chairman’s PA. I also provided ad hoc support to various Non-Executive Directors.
Managed the company travel policy. I reviewed the policy and recommended and instigated changes that resulted in a 60% decrease in out of policy travel and a 45% saving in travel spend over a 12 month period.
Supported the business on a number of projects including the implementation of social media, the set up of their Women on Boards committee including arranging events and sourcing speakers; and the introduction of the company’s LGBT Network which I chaired the London network of as well as co-ordinating the local networks for company-wide needs.
Reason for leaving: My Mum died after a long period of illness in May 2015 and then my wife got cancer shortly after. I couldn’t provide the level of support I felt was needed and decided to take some time out to myself to grieve and to support my wife.
Legal & General Group Plc, Legal PA Mar 2011 – Aug 2013
I supported the Group General Counsel and Senior managers within the legal team. I also hired and trained a junior legal PA during my time in the team.
I was responsible for overhauling the archiving system, reviewing and implementing upgraded document management systems, managing diaries, organising travel, collating board documents and arranging and attending the Group AGM.
I was also the main support in the process to replace the existing Group CEO, directly supporting the lead Non-Executive Director, Group General Counsel and HR in the process with headhunters right through to appointment.
Reason for leaving: promotion opportunity arose with a manager who I had a very good working relationship with.
Norton Rose LLP, Secretary and acting Secretarial Coordinator Oct 2007 – Mar 2011
Document amending, proof reading, copy typing, diary management, travel arrangement, secretarial management, event management and recruitment. I supported the application process for various banking PFI projects that the department were bidding on.
I also managed the department’s Intranet and Extranet using a CMS system. I also provided support to other departments as and when required.
Reason for leaving: no other opportunities internally and wanted a role with less frequent overnight projects for work-life balance. Replaced by two members of staff.
Knight Frank LLP, Office Manager Mar 2006 – Oct 2007
Prepare office particulars, diary management, office management, budget maintenance, archiving and filing, arranging corporate events, hiring, training and managing junior secretaries within the team
Reason for leaving: no promotion opportunities or training available internally. Replaced by two members of staff.
The Chocolate Lounge; Southopia and The Glass Bar, Bar staff 2005 – 2006
To pay for a softball tournament in Canada I worked shifts at 2 local lesbian bars. I served customers and also devised, promoted and ran events; managed the bar’s website and also produced marketing collateral including logo, flyers, menus and posters.
Jones Lang LaSalle, Secretary 2004 – 2006
I was responsible for the administrative support of the team of 20 researchers, including the head of department and the global research team. I managed diaries, amended reports, typed up audio transcriptions, attended and minuted meetings and kept the department running efficiently. I also managed the team’s Intranet site.
I was also responsible for the set up and implantation of the company’s secretarial network including the creation and maintenance of the website.
Reason for leaving: no promotion opportunities or training available internally.
Saga Services Limited, PA/Secretary 2001 – 2004
Reason for leaving: reached top of pay grade with no promotion prospects and only inflation pay rises by age 18. Decided to move to London for better opportunities. Replaced by two members of staff.
Sainsburys Plc, various roles in store including tills, deli, bakery & fresh produce 1998 – 2001
Ultimate Planet, Co-Founder Mar 2011 – present
Co-Founder of this community organisation that works hard to collaborate and support the community. Projects include the Ultimate Planet Awards and Planet Nation website. I manage a small team of volunteers (Planeteers) who keep the site running day to day as well as run an annual awards event that supports and recognises grass roots women within our community.
- Raised over £1,500 for various LGBT charities.
- Support small event promoters with festivals and events by sponsoring flyers or providing technical support.
- Providing training and guidance on a range of topics from effective use of social media to setting up freelance with HMRC for various event promoters and entrepreneurs within the lesbian community.
Lewisham LGBT Group 2015 – 2016
Alongside the Lewisham LGBT Liaison Officer ran a Facebook group and regular events in Lewisham for LGBT residents.
Legal Softball League, Website administrator 2009 – 2012
Published match results and schedules to the website and liaised with the treasurer and the various team captains.
Re-designed the website
London Raiders Softball Club Committee, IT Communications Manager 2009 – 2011
Responsible for the club website, all electronic communication and ongoing maintenance of the club membership database.
London Raiders Softball Club, Bowling League Organiser 2008 – 2010
Ran the off-season monthly bowling league for 18 teams and 108 members of the club.
Norton Rose LLP, London 2008 – 2009
ILEX Accredited Secretarial Advancement Programme (ASAP): Distinction
South Kent College, Folkestone, Kent 2002 – 2003
LCCI Advanced Secretarial & Management Diploma (level 4)
Teeline shorthand certificate: 60 wpm
Canterbury College, Canterbury, Kent 2000 – 2001
NVQ3 in Business Administration: 3 distinctions, 2 passes
Canterbury College, Canterbury, Kent 1998 – 2000
GNVQ Advanced in Media & Communication Studies: Distinction
Folkestone School for Girls, Folkestone, Kent 1993 – 1998
5 GCSEs grade B-C including Drama, Art, English, Maths, Science and French.
Norton Rose LLP 2007 – 2011
Internal training including: Top time saving tools, Write high impact publications, Write effective emails, Work-life balance – an impossible dream? We can help, Make a strong personal impact, Be an outstanding presenter, Deliver effective feedback
Microsoft Office Specialist (MOS) Master 2007 – 2008
Microsoft Office Specialist (MOS) 2003 Certificate in: Advanced Excel, Core Excel, Outlook, Advanced Word, PowerPoint
- Learning new skills
- Supporting a thriving and diverse LGBT community
- Cycling, swimming, entertaining, cooking and baking
- Reading, going to the cinema and listening to music
- Bronze medal in EuroGames in Amsterdam (softball)
- Level 1 softball coach
- Successfully completed several cycle rides including Ride London and London to Brighton raising money for various charities
I am able to provide anyone who may be considering hiring me a list of references, upon request.